Smart technology for a strong manufacturing industry with 24/7 uninterrupted production of IIoT solutions for companies.

Realizations

Smart heating pumps

Customer non-disclosed

CiC, Linux Firmware & OTA

We helped a fast‑growing player in sustainable home heating move from prototype to mass production. As embedded/IoT partner, we were responsible for:

  • the original embedded Linux firmware for the central controller (the CiC, “Commander‑in‑Chief”),

  • the OTA (Over-The-Air) update system (architecture, security, rollout strategy),

  • the CiC concept & system design, and

  • the fleet onboarding process at the PCB assembler/producer in China.

Outcome: a robust, secure, and maintainable IoT foundation powering thousands of devices in the field, with zero‑downtime updates and full traceability.

The challenge

A hybrid heat pump orchestrates a boiler, outdoor unit, thermostats, and sensors. The customer needed:

  • one brain (CiC) that continuously reads the home and balances heat pump vs. boiler,

  • software that keeps improving without truck rolls,

  • a factory process that scales: secure provisioning of serials, certificates, and calibration data at the EMS in China,

  • low field failure rates and fast remote diagnostics.

The solution

1) CiC concept & architecture

We designed the functional concept and system boundaries for the CiC:

  • Data ingestion from thermostats, flow/temperature sensors, and the outdoor unit.

  • Decision logic to optimise comfort, cost, and efficiency.

  • Cloud integration (telemetry, configuration, app) with privacy‑by‑design and data minimisation.

  • A clear split between time‑critical control and non‑critical services (logging, updates, UI).

2) Original embedded Linux firmware

We delivered the base firmware the ecosystem builds on today:

  • deterministic boot & service model with built‑in recovery,

  • hardware abstraction for sensors/actuators,

  • observability hooks (structured logging/metrics) for support and data‑driven iteration,

  • security by default (least privilege, signed artifacts, strict network paths).

3) OTA without cold feet

We architected the OTA chain so updates are atomic, verifiable, and roll‑backable:

  • cryptographically signed images and integrity checks,

  • staged rollouts (canary → rings) with auto‑rollback on failure,

  • throttling & maintenance windows to avoid comfort impact,

  • full device life‑cycle: factory image → first‑boot claim → in‑field updates → service ops.

4) Fleet onboarding at the PCB assembler (China)

Together with the EMS we defined the line process:

  • secure provisioning (keys/certs, serial numbers, calibration data),

  • test jigs and end‑of‑line checks that integrate with the OTA and device registry,

  • traceability: every board and unit linked to batch, test results, and provisioning events.

Impact

  • Field reliability: safe updates with fallback reduce tickets and truck rolls.

  • Faster feature velocity: controlled releases without site visits.

  • Scalable manufacturing: less friction at the line; faster volume ramp‑up.

  • Consistent installer experience: CiC‑to‑cloud works “out of the box,” speeding up installs.

Our role

  • Embedded/IoT consulting & architecture

  • Lead for CiC firmware foundation, OTA and factory onboarding

  • Bridge between product, hardware, cloud, and production partners

Technologies (selection)

  • Embedded Linux

  • secure boot & update chain

  • device registry & claim flow

  • telemetry/logging

  • test jigs & end‑of‑line

  • cloud integration

What the customer noticed

  • Fewer truck rolls. Safe, roll-backable OTA cut onsite interventions.

  • Higher release velocity. Features and fixes shipped on a controlled cadence.

  • Stable field fleet. Deterministic boot, health checks, and recovery reduced incident rates.

  • Faster diagnostics. Structured logs and telemetry shortened time-to-root-cause.

  • Smoother production. Secure provisioning at the EMS removed bottlenecks on the line.

  • Full traceability. Every board and device linked to test results, keys, and batches.

  • Lower lifetime cost. Remote ops and safe updates decreased operational spend.

  • Future-proof platform. Clear separation of real-time control vs. services keeps changes low-risk.

What the end-user noticed

  • Same comfort, less gas. Smarter balance between heat pump and boiler.

  • No disruption. Updates happen quietly in the background.

  • Faster improvements. Features appear without waiting for a service visit.

  • Reliable heating. Automatic rollback protects against failed updates.

  • Clear app experience. Settings and status are consistent and responsive.

  • Peace of mind. The system “just works,” even during maintenance windows.